1. Overview
SKILLINTELLECT LLP ("we", "us", or "our") is a SEBI Registered Research Analyst (Reg. No. INH000025568) providing research recommendations and advisory services on a fixed-fee subscription basis. This Refund Policy explains our position on fees paid for these services.
2. No Refund / No Cancellation
Fees paid for research recommendations are strictly non-refundable and non-cancellable under any circumstances.
We charge fixed fees for our research services and do not operate on any profit-sharing, guaranteed-return, or performance-linked model. Once a subscription payment is made and access to research recommendations is granted, the fee cannot be refunded, reversed, or adjusted, regardless of:
- Market performance or investment outcomes
- Non-usage of the subscription by the client
- Early termination of the subscription by the client
- Change of mind after subscribing
3. Rationale
Research recommendations are delivered instantly upon subscription and represent intellectual work product. As per SEBI (Research Analysts) Regulations, 2014, and our internal policy, we do not guarantee performance, profit, or fixed returns, and fees are charged solely for access to research — not for investment outcomes. This is disclosed clearly at the point of subscription and in our Research Analyst Disclaimer.
4. Erroneous or Duplicate Payments
In the rare event of a technical error resulting in a duplicate charge or an incorrect amount being debited, please contact our Compliance Officer within 7 days of the transaction with proof of payment. Such cases will be reviewed on a case-by-case basis and are the only circumstances under which a correction may be considered.
5. Grievance Redressal
If you have a concern regarding billing or this policy, you may reach out to our Grievance & Compliance Officer, or escalate to SEBI if unresolved:
Grievance & Compliance Officer: Hardik Pankaj Raja
Email: hardikraja8@gmail.com
Phone: +91 7972949379
Address: Shop No. 17, B Wing, Ground Floor, Grace Plaza Shopping Premises CHS Ltd., S.V. Road, Jogeshwari West, Mumbai – 400102
You may also lodge a complaint with SEBI via SEBI SCORES (opens in a new tab) or seek dispute resolution via Smart ODR (opens in a new tab).
6. Changes to This Policy
We may update this Refund Policy from time to time to reflect changes in law or our practices. The updated policy will be posted on this page with a revised effective date. Continued use of our services after any changes constitutes acceptance of the updated policy.
7. Contact Us
For any billing-related queries, please contact:
Email: jatanshah45@gmail.com
Phone: +91 9082083538